Use cases / Receiving and returns

Equipment comes back faster than anyone can log it.

For field service, telecom and rental teams whose returned equipment waits in a pile with no status. APXR gives every unit a status and a history. The glasses walk the receiver through the scan, the inspection and the put away, step by step, so good stock goes back into service and nobody has to guess what was checked.

Representative glasses display, not a screenshot.

Any team that gets its equipment back.

Receiving covers everything that arrives at your dock, depot or yard: new stock, repaired units, and equipment coming back from the field. Returns are the hard part, because every unit has to be checked before anyone can trust it again.

Field service fleets

Meters, testers and tools that come back off every truck at the end of a job.

Telecom

Routers, modems and test gear coming back from installs, swaps and disconnects, each with its own serial number.

Equipment rental

Generators, lifts and tools that come back from one job and have to be ready for the next.

Repair and refurbishment

Units going in and out of repair, where a status decides whether it ships, gets fixed or gets written off.

Where good equipment goes to wait.

Returns wait in a pile with no status.

Units come back at the end of every shift and sit until someone has time. Until then they are not stock and they are not in repair.

Good stock sits idle.

A working unit waits on the floor while the same model is reordered or borrowed from another site.

Nobody knows what was checked.

The inspection lives on a paper sheet or in one person's head, so a unit that failed once can go back out on the next truck.

Every unit's story starts over.

Nothing ties a fault to the serial number, so the same problem gets found, fixed and forgotten again.

Three steps, from the dock to the shelf.

01 SCAN

Every unit gets checked in.

Scan the barcode already on the unit, or print a label for one that has none. The glasses show what came back and start the inspection for that type of equipment.

02 INSPECT

The glasses walk the receiver through the check.

One step at a time, the same steps for every unit of that type, in English or Spanish. The receiver says pass or fail and keeps both hands on the equipment. No glasses? The same flow runs on a phone.

03 PUT AWAY

Every unit leaves with a status and a place.

Ready, repair or hold: the status decides the bin, and the put away stays locked until the right bin is scanned. Each result is logged against the serial number, the person and the time, so every unit keeps its history.

Returns · Live

9 waiting · 3 in repair · 21 checked in today

UnitSerialInspectionBinStatus
SIGNAL METER482119075 OF 5 PASSA-02-06READY
CABLE TESTER39004112FAIL · PORT 2R-01-03REPAIR
ROUTER R4771204586 OF 6 PASSA-04-01READY
GENERATOR 7KW10388265FAIL · NO CORDH-01-02HOLD
Representative display, not a screenshot.

A returns process your whole crew can trust.

No new system to learn first. We start where your data lives today and connect your ERP, field service or rental system only when the pilot calls for it.

  • A check in scan for every unit, and a barcode label for any unit without one
  • Your inspection checklist as guided steps for each type of equipment
  • A status and a bin for every unit: ready, repair or hold
  • A history for every serial number: who checked it, what failed and where it went
  • Hands free on glasses, the same flow on a phone
  • A live view of returns by status for the supervisor

Questions receiving teams ask

Our inspection checklist is on paper. Can we use it?

Yes. That is where we start. We turn the checklist you use today into guided steps, one type of equipment at a time.

Do our receivers have to wear glasses?

No. Glasses keep both hands on the equipment during an inspection. The same flow runs on a phone.

What happens to the system we already run?

Nothing breaks. APXR runs alongside your current process first. If you run an ERP, a field service system or a rental system, we start from its export and connect when the pilot calls for it.

Ninety days on your returns.

We turn your inspection checklist into guided steps, bring the glasses, and agree the success criteria with you before signature. The fee is fully creditable to your first rollout. If the numbers do not convince your team, you keep the report.